Shipping and Delivery Policy
Processing & Shipping Time
– Domestic Orders (India):
Orders are processed and shipped within 2-3 business days.
Delivery takes 4-7 days across India.
Custom Orders / Rare Items takes more time depeding upon complexity and availability of the product.
– International Orders:
Processing and shipping take 2-5 business days.
Delivery depends on location and customs clearance.
Shipping Charges & Free Shipping
India
✅ Free shipping on orders above ₹2500.
✅ Orders below ₹2500: ₹200 shipping + Packaging charge applies.
✅ COD available only on products above ₹2500 with additional COD charge of ₹150 and partial advance payment deposit of ₹500 (WHY? So we know you are serious buyer, otherwise our trust has to bear to and fro courier charger and packaging cost if COD is refused).
✅ Usually Orders are shipped via Speed Post / Courier
✅ For expensive items / Client Special Request for Faster Delivery request Blue Dart, Deliverhy, & leading courier services is used, additional charge of ₹150 to ₹500 depending upon the Country Zone / dimension of box / weight of box.
International
✅ Free shipping on orders above $1500 USD.
✅ Orders below $1500 USD: $25 shipping charge applies.
✅ Orders above $1100 USD are non-refundable.
✅ All orders are shipped via DHL, FedEx, UPS, or other reputed carriers.
✅ Shipping time varies by country, and customs delays may occur.
Tracking & Security
– A tracking number is provided once your order is dispatched.
– We use reputed courier services to ensure safe and reliable delivery.
– Secure Packaging: All items are packed carefully in tamper-proof, damage-resistant packaging.
Customs & Duties
– India: No additional customs charges.
– International:
– We have Export Import Licence Certificate Number
– Usually parcels with low / minimum value customs charges.
– If customs duties apply, the recipient is responsible for paying to get them released.
– We can also courier to your India House / Friend or Relative who is travelling back from India.
– For any customs-related queries, contact / whatsapp us at [7310639456], and we will assist with documentation.
Shipping Guarantee & Refund Policy
– Damaged Products:
If the package arrives damaged, report it immediately with photos at [Whatsapp +91 – 7310639456] for a replacement.
– Refunds on Shipping Charges:
Shipping charges are based on courier rates and are non-refundable unless there was an error on our part.
Estimated Delivery Times
– India:
– Metro cities: 3-4 days via Blue Dart / Other.
– Other regions: Up to 4-8 working days.
– International:
– DHL/Other: 4-8 working days.
– Speed Post: 7-20 days (depends on customs).
– Customs clearance may cause additional delays.
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Need Assistance?
📧 For order & shipping queries, contact us at: [Whatsapp +91 – 7310639456]